Preferred Platinum

Preferred Platinum Jewelry Care Plan

At Kiefer Jewelers, we want to be your one-stop shop when it comes to acquiring and protecting your jewelry. That's why we offer the Preferred Platinum Jewelry Care Program, presented by Montage. The Preferred Platinum Jewelry Care Plan can be added to any new purchase or even to an exisiting piece of jewelry as long as it's in like new condition. The item did not have to be purchase from Kiefer Jewelers to qualify however it will need to be evaluated by one of our experts before offering the plan. There are plans for both jewelry and watches. The jewelry plan is for the lifetime of the piece or up to the total replacement cost of the piece. The watch plans are valid for 5 years at a time. With the Preferred Platinum Care Plan, you will not pay for any maintance or repair charges to your piece of jewelry for the duration of your plan. Contact us directly for more information on this program and for more information on getting your jewelry covered now.

*Please note that this is different than jewelry insurance and will not cover loss or theft of the item. We do still recommend that you also carry insurance on your high value jewelry in addition to the care plan.

Lifetime Jewelry Plan Coverage

Covers Repair or Replacement Coverage Due to Accidental Damage Occuring During Normal Wear:
-Replacement of stones, including center stone, as a result of covered damage
-Repair or replacement of cracked or chipped stones, including center stone
-Soldering, as required*
-Broken, bent or worn prongs or mountings
-Broken bracelets or chains
-Knots or kinks in bracelets and chains
-Broken earring posts or backs
-Stretched or broken pearl strands
-Cracked or thinning ring shanks
-Tightening or resetting of stones
-Ring sizing*
-Cosmetic rhodium plating of white gold*
*Please Note: Excludes minor surface scratches incurred through normal wear.
Soldering of engagement and wedding bands will only be covered as a repair, not at time of purchase. Ring sizing does not cover initial ring sizing at the time of purchase, eternity bands or invisible settings. Rhodium plating will be provided one (1) time each two (2) years of the term of the Service Agreement.
*Please note that this is different than jewelry insurance and will not cover loss or theft. We do still recommend that you also carry insurance on your high value jewelry in addition to the care plan.

5-Year Watch Care Plan Coverage

Repair or Replacement Coverage Due to Accidental Damage Occuring During Normal Wear:
-Accidental Damage to stem/crown
-Accidental Damage to case or bezel
-Accidental Damage to crystal
-Deep scratches, rips or gouges to leather or rubber watch strap*
-Water damage to water resistant products*
-Broken clasp or links in metal watch bands
-Mechanical Failure
-Deep scratches or gouges to metal watch strap, band or bracelet*
-Replacement of batteries due to failure or depletion*
*Please Note: Excludes minor surface scratches incurred through normal wear.
Water damage to watches must be reported within thirty (30) days of first noticing the problem. Batteries are not to exceed one (1) replacement per year during the term of this Agreement. Replacement batteries must be supplied and fitted by the selling retailer.
*Please note that this is different than jewelry insurance and will not cover loss or theft. We do still recommend that you also carry insurance on your high value jewelry in addition to the care plan.

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